Injury Case Management

Injury Case Management ensures that employees have immediate access to care, following an injury. Incident case management helps employers to effectively manage the health of the workforce, while minimizing costs and productivity loss.

Axiom Medical offers 24/7 Injury Case Management, administered by our in-house, medically licensed and OSHA trained professionals. At Axiom, we take a fresh approach from traditional case management. Our team goes beyond the conventional route to provide employees and employers with care on time with unprecedented single-point-of-contact management. We work closely with both employers and employees to manage the following processes.



  • Provide immediate assessment of injury, following an incident
  • Recommend appropriate treatment recommendations
  • Avoid or minimize production lost time.
  • Lower healthcare spending
  • Network healthcare provider oversight
  • Maintain legal compliance
  • Minimize OSHA recordable outcomes
  • Frequent status updates/reporting

According to an article published by Business Insurance, a case manager's involvement has been shown to reduce medical and indemnity costs by an average of $6,100 per workers' comp case.

Blog: Rehab Select

Axiom Medical Telephonic Case Management:


The key to successful incident case management is providing immediate access to care.  With timely intervention, while also minimizing work comp claims, employees may be given appropriate first aid measure treatment recommendations to aid in their recovery process. With over 65% of cases being managed in-house with first aid measures, most injuries do not require formal medical attention. Some benefits of telephonic case management include:


  • Quick access to first aid
  • Early diagnosis of medical condition
  • 24/7 access to medically trained, licensed medical professionals
  • Assistance with referral, should a higher level of care be warranted
  • Custom-tailored recovery plan
  • Return to work facilitation

Is Case Management Required?

Medical treatment accounts for almost 60 percent of workers' compensation costs, so there's plenty of incentive to be proactive here.

Blog: Higgin Botham

Case Management has several benefits for both employers and employees. Axiom Medical’s Case Management process begins when an injury occurs and ends upon recovery or when assumed by a claims administrator.  Our approach is detail-oriented, quick, and accurate, and we will be with your employees at every step in their journey.

Axiom Medical Incident Case Management offers:

  • 24/7 nationwide access to licensed medical professionals
  • OSHA trained licensed medical professionals
  • Over 65% of cases are managed in-house without formal medical treatment required
  • Immediate intervention to aid with recovery
  • Minimized OSHA recordable outcomes

Axiom ICM Overview:

Axiom Medical Incident Case Management includes Injury Reporting, 24/7 Nurse Triage, Case Management, and DART Reduction.

Axiom ICM Benefits:


Quick Access To Quality Care:

Whether your employee’s injury is severe enough to warrant formal medical attention or appropriately managed with first aid measures, Axiom Medical is committed to providing the right care at the right time with the right outcome.  Our team of experienced healthcare professionals will provide appropriate and quality treatment whenever needed. Axiom Medical’s team will do the homework to ensure that your injured employees will get the highest quality care.

Return to Work:


Every treatment plan shares the same goal – a safe pathway for successfully returning to work.  Our case managers serve as advocates throughout the employee’s recovery process, while providing frequent status updates to the employer.

Certified Medical Experts at Every Step:


Axiom Medical’s healthcare staff are certified medical professionals (physicians, nurse practitioners and registered nurses), specially trained and certified to manage workplace injury cases effectively. They will communicate with your employees about their injury or illness and deliver the appropriate treatment recommendations.  Our staff is nationwide and available 24/7 to provide support and answer questions. Call us today! (877) 502-9466 | (281) 419-7063

Axiom Medical Injury Case Management Services

Injury Reporting

Delayed injury reporting leads to costly outcomes for employers and employees alike.  A delay of treatment by even a day, can result in extended recovery and increases the risk of an OSHA recordable outcome by 60%.   Indirect costs include productivity loss, replacement worker training, and even overtime pay. 

24/7 Nurse Triage

As a part of Injury Case Management, Axiom provides 24/7 nurse triage to support the injury outcome. Upon reporting the injury to Axiom’s 24/7 injury reporting hotline, the employee’s injury will be immediately assessed.  Following review of the employee’s medical history, an employee treatment plan will be given.

Long-Term Case Management:

Axiom Medical’s long-term disability case management services are designed to assist those employees requiring extended-term care.  Our case managers work closely with the employee, treating physician, and employer to develop an appropriate care plan that will aid in the recovery progression.

DART/TRIR Reduction:

DART stands for “days away, restricted or transferred,” which is a safety metric for employers to determine employee absenteeism because of workplace injuries and illnesses. By utilizing our Total Employee Health Approach, Axiom Medical can help employers reduce their DART ratings from pre-employment through post-employment.

OSHA Impact (Reportability):

While not all injuries can be prevented, the way how they are managed matters. Unnecessary recordable outcomes due to overtreatment with prescription doses of over-the-counter anti-inflammatory medications or inappropriate physical therapy recommendations should be avoided.  Paired with early injury reporting and immediate intervention, Axiom Medical significantly impacts the number of OSHA recordable outcomes.


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They Said It!

I believe with confidence that we are reaching all of our expected goals by bringing Axiom on as an outsourced case management solution.

Axiom has helped us closely monitor the injured employee’s progress through the medical treatment process. Early treatment has kept our employees at work when in the past they would have likely taken time off or been placed off by a physician.

I recommend Axiom because their Nurse Case Management Team is their biggest asset. They are accessible, give great reports and are responsive to our needs.



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