Case Study: How Axiom Medical increased foreign language case management by 1650% in one month

by | Jun 5, 2020 | Coronavirus & COVID-19, Employee Health Management, Injury Case Management, Occupational Health Management, Return to Work Occupational Health Programs

Read the latest case study from SpokenHere on how Axiom Medical helped increase foreign language case management by 1650% in one month!

SpokenHere Case Study

“Axiom Medical is a Texas-based medical case management organization, providing complete occupational health services for the total life cycle of its clients’ employees. In April 2020, during the COVID-19 pandemic, Axiom recognized an immediate need for contagious respiratory illness assessments and developed a Rapid Response solution to screen employees who were experiencing symptoms or had exposure to an infectious disease, and, for confirmed cases, manage any subsequent absence from and safe return to work. Axiom saw its foreign language medical case management load increase by 1650% in the first month after signing one of the largest U.S. food producers as a client. SpokenHere’s remote interpreting service team played a vital role, facilitating effective communication in 65 languages, and easily handled the increased demand while maintaining an extremely high level of quality and service.”

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"We have an incredible safety record; no OSHA recordables for the 6 years I’ve been here and I attribute that to Axiom’s involvement.

The nurses are so wonderful and so attuned to the Employees and help them return to work safely after an injury. They listen very well and the education is the most important. Our employees and managers love them.

Thank you for all that you do."

Rhonda Wright

HR Manager, Tremco CPG Manufacturing

Mark Robinson

President & CEO

Dara Wheeler

Chief Marketing Officer

Dr. Scott Cherry

Chief Medical Officer

Chuck Kable

Chief Legal & HR Officer

Jordan Wheeler

Chief Operations Officer

Chad Winkle

EVP of Sales

Jason Miner

Chief Information Officer

Bryan Granier

Chief Financial Officer


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