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Axiom Health

Axiom Medical Privacy Policy

Last modified: March 20, 2026

Introduction

Axiom Medical Consulting, LLC (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website axiomllc.com, or use our web app (collectively our “Website“) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

  • us offline or through any other means, including on any other website operated by Company or any third party; or
  • any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Using Our Technology

Our Website and our web app are not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at:

1330 Lake Robbins Dr., Ste. 250
The Woodlands, TX 77380
281.419.7063

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information“);
  • that is about the services we provide to or on behalf of your employer under a valid contract for such services including: date of injury, facts surrounding injury, impact of injury on your ability to work, and any other related information required to fulfill our services. For the avoidance of doubt, Axiom Medical is not a health care provider, and does not diagnose or treat. We are a telephonic first aid/injury assessment service.
  • that is about you but individually does not identify you; and/or
  • about your internet connection, the equipment you use to access our Website and usage details

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site.

Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.

Information Collected Through the Mobile Application.

When you download, install, and use our App, we may collect the following additional categories of information:

  • Device information, including device model, operating system version, unique device identifiers (e.g., Android Advertising ID), and mobile network information.
  • App usage data, including features accessed, session duration, and in-app interactions.
  • Crash logs, diagnostics, and performance data.
  • Approximate or precise location data, if you grant the App permission to access your device location. You may revoke location permissions at any time through your device settings.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website.
  • Records and copies of your correspondence (including email addresses), if you contact us.

You also may provide information to be published or displayed (hereinafter, “posted“) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions“). Your User Contributions are posted on and transmitted to others at your own risk. Although, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

Third-party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. SMS consent is not shared with third parties for marketing purposes.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To provide you with notices about your account, including expiration and renewal notices.
    To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on our Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  • We do not sell your personal information or sensitive user data. For purposes of this policy, “sell” means the exchange or
  • transfer of personal data to a third party for monetary consideration.
  • We do not use your personal or sensitive user data for the purpose of serving advertising.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We do not sell personal and sensitive user data to third parties.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Axiom Medical Consulting, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Axiom Medical Consulting, LLC about our Website users is among the assets transferred. For the avoidance of doubt, such a transfer in connection with a corporate transaction is not a sale of personal data.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Axiom Medical Consulting, LLC, our customers, or others.

Prominent Disclosure and Consent

Where our App collects or uses personal and sensitive user data in a manner that is not reasonably expected based on the App’s core functionality, we will provide a prominent in-app disclosure prior to such collection. This prominent disclosure is separate from and in addition to this privacy policy and will:

  • clearly describe the type of data being collected or used;
  • explain how the data will be used and/or shared;
  • require your affirmative action to consent (e.g., tapping “Accept” or checking a checkbox). We will not interpret navigation away from the disclosure as consent, and we will not use auto-dismissing or expiring messages as a means of obtaining consent; and
  • be presented before any such data collection begins.

If the App collects data in the background (i.e., when you are not actively using the App), we will provide additional prominent disclosure and obtain your consent prior to such background data collection.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI“) on the NAI’s website.

Our App may access certain persistent device identifiers, such as the Android Advertising ID, for analytics and advertising purposes. We do not link persistent device identifiers (such as IMEI, IMSI, or SIM serial number) to personal or sensitive user data or to resettable device identifiers, except as permitted for fraud prevention and telephony purposes. Where we collect the Android Advertising ID, we respect user settings regarding ad tracking and personalization.
If our App collects the App Set ID, it is used solely for analytics and fraud prevention purposes. The App Set ID is not used for ads personalization or ads measurement and is not connected to personal or sensitive user data for advertising purposes.

Data Retention and Deletion

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, whether we can achieve those purposes through other means, and applicable legal requirements.

You may request deletion of your personal information at any time by contacting us using the contact information provided below. Upon receiving a verified deletion request, we will delete your personal information from our active systems within a reasonable timeframe, unless retention is required or permitted by applicable law.

Account Deletion

If you have created an account through our App or Website, you may request deletion of your account and associated data: from within the App, through the account settings or profile section; or by visiting axiomllc.com/account-deletion or by contacting us at legal@axiomllc.com.
Upon account deletion, we will delete all personal data associated with your account. Please note that account deletion is permanent and is not the same as temporary deactivation. Certain categories of data may be retained after account deletion where we have a legitimate legal basis for doing so, including: (a) data required to comply with applicable laws, regulations, or legal obligations; (b) data necessary for fraud prevention, security, or abuse detection; and (c) data required for the exercise or defense of legal claims. We will inform you of any such retained data categories and the applicable retention period upon request.

Data Safety

The information provided in this privacy policy is consistent with and supplements the disclosures made in the Data Safety section of our Google Play Store listing. This privacy policy provides comprehensive detail regarding our data handling practices beyond what is summarized in the Data Safety section. In the event of any perceived inconsistency, this privacy policy shall control.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and secure server infrastructure. All information you provide to us is stored on our secure servers behind firewalls. All personal and sensitive user data is handled using current best-practice security methodologies, including transmission via modern cryptography (e.g., over HTTPS/TLS).

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page and within the App. If we make material changes to how we treat our users’ personal information, we will notify you by email (sent to the email address associated with your account) and/or through a notice within the App prior to the change becoming effective. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website, the App, and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, to submit a privacy inquiry, or to exercise any of your rights described in this policy (including data deletion requests), contact our Privacy Point of Contact at:

1330 Lake Robbins Dr., Ste. 250
The Woodlands, TX 77380

or via email:
legal@axiomllc.com